First: check your order confirmation email
Your confirmation email includes the seller's estimated dispatch and delivery date. If you're within that window, your order is likely on its way.
Steps to take
- 1
Contact the seller directly
The quickest route is to message the seller using the contact link in your order confirmation email. Sellers typically respond within 24 hours (times may vary).
- 2
Still no reply? Contact RibiGifts
If you're having trouble reaching the seller, our customer service team is here to help. Email us at support@ribigifts.com and we'll step in.